First of all, I'm very sorry for the bad experience. We have all paid a lot of time and energy for this order. You are very busy, so I have been waiting for a long time to get your reply and reach an agreement on this order. Thank you so much for your trust. In the process of communication, I fully respected your choice and confirmed the quantity and color you needed. Although you have confirmed the demand, I am still sorry that after you received the product, you didn't like the color you chose, so I can understand your feeling very much. Next time, even if your needs have been confirmed, I will confirm several more times to avoid this situation happening again. As for the damaged case, please confirm whether the goods are damaged and the quantity of damage, we will provide perfect after-sales service. Our company hopes to provide customers with better service experience. If there is any after-sales problem, I will cooperate to deal with it and provide solutions, sorry again!